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Enter Mastercode. Obsidian Electronic Touchscreen Deadbolt . Windows left open for ventilation should be secured. Turn the key one-quarter of a turn clockwise, or 90 degrees, until it is in the horizontal position. Remove the interior assembly from the door. Lock bumping, also refered to as key bumping is an attack technique using specially cut keys, known as bump keys, that can defeat conventional pin and tumbler door locks. Industry security standards ensure the quality and durability of locks within defined benchmarks of operation and security. Use your initials and last name to identify yourself on the lobby list. Insert the key that currently operates your lock. Make sure the User Code is correct and that the Lock button is pushed after entering the User Code. Otherwise, you just get a jammed lock. Door hole diameter (crossbore) 2 1/8” Edgebore 1” Backset 2 3/8” or 2 ¾” adjustable. The interior and exterior assembly won’t mount parallel to the door edge. The Weiser Smart Key and Kwikset Smart key locks can be opened almost as quick as you can put your key into the lock. Been here for less than 3 years and have had to rekey more than once. Air conditioners should be secured from the inside. Curtains or blinds should fully cover windows. Copyright © 2020 Weiser. save. In step 3, insert the new key ALL the way in and turn the new key 180 degrees counter-clockwise instead of the 90 degrees indicated in the instructions. You may feel the tool click inside the lock. Our locks are tested and manufactured to be as weather resistant as our normal deadbolts. Page 6 62816 / 01 Troubleshooting: Locked Turnbutton The turnbutton cannot rotate. While keeping others out is the goal, from time to time a sticky lock can lock can hold a small child in or prevent you from opening the door. hide. Double cylinder. The oil from fingers transfers to keys, then transfers to the lock interior. Keyless touchscreen electronic deadbolt (4 pages) Door locks Weiser Elements Series Installation Instructions. Our breakthrough low-profile touchscreen deadbolt. 4 comments. No luck I need to call back Monday. SmartKey Troubleshooting: Cylinder turns only in one direction ... Weiser Kevo Bluetooth Deadbolt Lock: Getting Started with Your Smartphone. It must be an unknown safety feature. Read More This single cylinder deadbolt can be locked or unlocked by a key on the outside, or the turn piece on the inside. Unknown or suspicious persons should be reported to the building superintendent. Provided the lock was installed and maintained according to the instructions that came with the lock, the extent of repairs will consist in removing the lock and sending it to Weiser for a replacement. on the powerbolt 1000. Somehow this enabled the key to turn in the lock. Press Lock button once. In 2009, Weiser introduced SmartKey. Open the lobby door only for people you know. ... New key came out during test procedure. Reversible lever w/decorative rose (3 pages) Door locks Weiser 44578 Instructions. Keep your car locked and remove any valuable portable items. A common reason for misprogramming is that they key was not fully inserted during re-keying. The lever can be removed from the rosette assembly and switched with the other lever. We recommend that you use a premium alkaline battery for all of our electronic locks. Call us at 1-800-501-9471 and a Consumer Service Representative will be more than happy to assist you. Proof of purchase (copy of the receipt or barcode) is required to get a warranty claim started. All rights reserved. If your cylinder will not rotate with the key used during re-keying, your cylinder has become misprogrammed. 4. On my Powerbolt 2, The door can be locked with the Lock button, but the User Code will not unlock the door. Find answers to all your questions, f rom keyless door locks and smart keys to warranty and installation information. Simply push the switch up to the “on” position. Answer How to re-key the Kevo Smart Lock with Kwikset's SmartKey Re-Key Technology? There are two simple things that you can try to make the knob work properly again. The powerbolt is in stiff competition with the genie excellerator sequencer board for the most replaced curcuit board by locksmiths. I have a busy house. This must be a Kwikset key, as Kwikset and Schlage keys are totally different from one another (and won’t work in each other’s locks). We can help you find beautiful door hardware and reliable deadbolts. The two most highly recognized and widely accepted organizations for assessing the quality of locks are the American National Standards Institute (ANSI) and the Underwriters Laboratories (UL). UL Standards and the Underwriters Laboratories is an independent product safety certification organization. Turn the key to the left to unlock the door for a lever, and turn the key to the right to unlock the door for a knob. 2. For emergency situations you can also use a normal flat head screw driver that will fit through the hole to unlock the door. I am remodelling. The instructions on the kit missed two key points. Basement windows should be Plexiglass or have security bars. We also have prepared the following checklist to help you make your house a safe place to be. Using our convenient keyless technology all you need to do is punch in your code and the door unlocks. Make sure front and back doorways are well lit or spot lit. Attempt to … Once I've locked the door on the inside, (with the key still in it,) the key freezes. Door knob locks can be frustrating. I had a break-in . The new key becomes the current functional key that works with your lock and can be used to re-key your lock in the future. No, you can re-key a SmartKey lock as often as you'd like. If you are not completely satisfied with your purchase, you may return the product to the original store you purchased it from along with the proof of purchase (original sales receipt) for refund. Insert the new key you wish to use with the lock. Find your answer in our extensive list of frequently asked questions regarding every topic from installation troubleshooting, keying, to cleaning & care. Use deadbolt locks that extend at least 1 inch into the strike plate. Spray the Lock with Lubricant to Remove Dirt and Dust . The lock beeps, the keypad fl ashes red, and the door cannot lock or unlock. Below is a … Once reset, SmartKey will function normally. If you have an old Weiser lock that does not have the Smart Key feature, you'll have to remove the lock from the door to rekey it. It seems like a "bug" to permit pulling the key out in the 9 o'clock position, which is reserved for the rekeying process. See how easy it is to re-key your Weiser SmartKey lock. If your lock is brand new: Keyed cylinders are spring loaded with a series of pins that allow the cylinder to be turned if the correct key is inserted. Posted by 2 hours ago. A door lock has a direct entry to its inside mechanism -- the key hole. The LockLab Tribe consists of engineers, artists, mechanics, fast food workers, car wash attendants, office workers, and others from all walks of life. Insert the new key you wish to use with the lock. The clutch is disengaged. Press Lock button once. Download the Premis app and pair your lock to your phone Download the Premis app from the App Store. Call us at 1-800-501-9471 and a Consumer Service Representative will be more than happy to assist you. SmartKey's side-locking bar technology eliminates the typical sheer line, pins and tumbler mechanisms in its design, which are the most vulnerable points in conventional residential locks. 100% Upvoted. (Warranty covers the original purchaser of the Weiser product). But I didn't know that. Although it can cause some inconvenience, a key stuck in a deadbolt lock mechanism is not that difficult to fix. | Mr. Locksmith™, Amazon’s Ring video doorbells catch fire! Changing batteries on Weiser Smartcode 10 lock. Close. Re-enter user code to be deleted. 6. With the key still in the lock, take the SmartKey tool and insert it into the small hole next to the keyhole. (See figure 2). Enter user code to be deleted. You do not have to start over; you can re-do that section while maintaining a lock on the other assembly. SmartKey. Parents had a Weiser smart key lock installed on my apartment door. After playing around with it, he seemed to conclude that the problem occurs when the key is removed at the nine o'clock position, rather than the 12 o'clock position. The hole in the door is misaligned. While keeping others out is the goal, from time to time a sticky lock can lock can hold a small child in or prevent you from opening the door. Press Lock button once. The Weiser Smart Key and Kwikset Smart key locks can be opened almost as quick as you can put your key into the lock. Click to explore our Electronic Locks. When you visit our website, we store cookies on your browser to collect information. Click on the image that best reflects your situation. The interior assembly does not fi t on the mounting plate. It turns out an important missing step is you need to turn the key clockwise 90 degrees exactly when using the tool to remove the key. No, by re-keying your lock, your old key is now obsolete. Join Neighborhood Watch and Operation Identification, and display the decals on your front and back doors. 3. Auto Lock is a feature that will automatically lock the door 30 seconds after a valid unlock code is entered or the turn button or key is used. See the supplied SmartKey Re-key instructions for more information. If hinge pins are outside, they should be non-removable. So yes, Winterpeg or Saskatoon, our locks will work on your door! Do not open the door until you confirm the person's identity. Insert the key into the lock and turn it slightly more than half a turn while pulling the cylinder tailpiece through the back of the lock. 3 Insert a SmartKey "learn tool" into the lock all the way, then remove it. Never indicate that you're not home on your telephone answering machine. So two jammed keys later, late in the evening on a weekend, I call Weiser. When this happens, it is time to make the repair as soon as possible. I manage rentals. Detailed SmartKey Re-Keying. If you lose your keys, change your door locks. The 'Reversible Lever' function allows you to install the leverset on either a left hand, or a right hand configured door. Rotate the key 90 degrees clockwise. Basically I installed the lock, stepped outside to test it using the supplied keys. During warm weather the force of turning the key can overcome the mess inside, but cold weather allows it to congeal into a hard substance the same as grease does on the stove top. Dirty Insides Dirt, dust, other debris and oil from fingers are the reasons a tumbler lock becomes harder to move when it is cold. Designed with style and security. report. Weiser offers a variety of Kevo products including Smart Lock deadbolt, Kevo Convert (a smart lock conversion kit that turns your existing deadbolt into a smart lock), Kevo plus which gives you remote access capabilities and finally, the Kevo FOB, which allows those who do not have a compatible smart device to enjoy the benefits of Kevo. The Weiser Powerbolt is a touchpad-enabled deadbolt system that, if operating correctly, can keep the bad guys out and your home secure. To do this, separate it then use your smart key tool to press the smart key slider in. ANSI/BHMA standards set forth different product grades for door hardware products. Insert functioning key & turn 1/4 turn clockwise. Side-view of a Weiser key being inserted into a deadbolt. You may feel the tool click inside the lock. switch ignition on ( using non chip key )manually lock drivers door using key ( another one, hopefully you will have more than one)press unlock button 5 times, in one second intervalsindicators flash 5x for every time signal is receivedswitch ignition off and remove key. Featuring Weiser's Smart Lock or Home Connect Technology, with options of both Z-wave and Zigbee, you can wirelessly communicate with other devices in your home. Doors should fit tightly into door jambs and strike plates must be secure. Door knob locks can be frustrating. Keep door open. 2. Press Lock button once. If you lose the functioning key(s), you would need to either take the SmartKey lock back to the home improvement retailer or an authorized Weiser locksmith to reset the lock, just as you would with any conventional lock. The purpose of each is to help identify the quality and durability of locksets through a series of operational and security tests. If someone does not have the current functioning key, then that person will not be able to re-key your locks. If you arrive home and suspect a break-in, leave and call the police. After that, remove the SmartKey tool. Warranty Information. There are two simple things that you can try to make the knob work properly again. Remove the SmarKey tool. One major issue that is not covered under this warranty is a lock being "blown" or made unusable due to inserting a key other than the correct Smart Key into the key slot. It’s also possible that the key was pushed in, up, or down while rotating back to the home … Weiser is working closely with the industry trade association, Builders Hardware Manufacturers Association ('BHMA'), to minimize the risk that such devices can be obtained by individuals for improper purposes. Keep bicycles, lawn mowers, and other gear inside and out of sight. The turning of the key then pulls the bolt back or locks it into the door frame, depending upon the direction of the turn. Your Smartphone Is Now Your Key! Mr. Locksmith Terms and Conditions, Home Automation, Cameras and Alarm Systems, 4 Days Hands-on Locksmith Class in Las Vegas, 4 Days Hands On Locksmith Class – Langley, BC, Click here for Franchise/Licensing Opportunities, Merry Christmas! Once the cylinder is out, have a locksmith rekey it, then insert it back into the lock. When moving in, have the superintendent change the locks. Weiser can ONLY be responsible for replacing locks or lock components concerning a warranty issue. You must have your Functioning Key and Learn Tool for this to work. Weiser door hardware includes locksets ... App Redirect; test; 0 0 0 0 0 3 0 1 4. If the key turns but doesn’t engage the lock, it was installed incorrectly and/or the cylinder tailpiece is missing. Rotate the key 90 degrees clockwise. Weiser Deadbolt, which also passed the most stringent lock-picking tests, the UL 437 lock picking test, and the Japanese picking test. Insert the key into the lock and turn it slightly more than half a turn while pulling the cylinder tailpiece through the back of the lock. The major problem is with little or no training you can open the Smart Key lock with no … Read More . There, it mixes with the material that seeps in through the keyhole over time and becomes a sticky mass. Our Weiser deadbolts, featuring SmartKey Re-key Technology, met the UL 437 11.6.1 pick test, one of the toughest picking tests in the world. State and federal laws prohibit the distribution of 'locksmithing devices' to anyone other than lock manufacturers or others with a recognized legal purpose. Re-key back to your permanent key upon return. Slowly turn the key clockwise until the key falls into the groove (the emergency key will be pointing to the 10 to 4 position in relation to a clock when in the groove). Simply use your unique fingerprint to lock and unlock your door. Metal windows need a lock or metal bar in addition to a catch. SmartKey is pick-resistant and passes the highest test standard against lock picking—UL 437. Still , we are not comfortable using the lock. Method 3: Turn Up the Heat. fl ashes green (about 5 seconds). Got fed up last night when lock would no longer 1/4 turn and bought a new lock without this stupid technology! You will need to take it off and make sure the piece to turn the latch is long enough to engage. Lubricate the Lock. No more worrying about keys! These product grades are defined by progressive levels of performance benchmarks in each applicable standard. I didn't know that. If you are out, arrange for deliveries to be received by the building superintendent or a neighbor. Have a neighbor or friend pick up hand bills and mail. This is a feature to ensure door is always locked and the key is removed only in the locked position (vertical). Insert & remove the SmartKey … Remove vehicle keys and lock vehicles in the garage. Your house number should be easily visible from the street. Insert current key. 2. How to Fix a Key Captured in a Deadbolt Lock. The board is bad. So no one can take the key or turn the lock. If you lose a key or loan out a key that you didn't get back, you can re-key your locks and secure your home in seconds. Wrong. Several manufacturers sell tools to open the Smart Key locks in seconds. Alarms should protect the full perimeter of your residence. ... An intruder can access your home by breaking the glass and turning the thumb turn to open the door. Log in or sign up to leave a comment log in sign up. This prevents the levers from being upside down when installation is complete. Determine your backset, see figure 1. b. (Warranty covers the original purchaser of the Weiser product). Check the elevator before you enter it and stay near the control panel. The energy transferred from the impact forces the pins within the lock up above the shear line for a fraction of a second enabling the lock to be opened. UL 437 is a security rating that provides a barometer for the security of a keyed lock. Towards the bottom right are 4 settings. You may be able to take care of the problem yourself, or you may need to call a locksmith for help. Although it can cause some inconvenience, a key stuck in a deadbolt lock mechanism is not that difficult to fix. Moisture from rain, snow and ice easily enters the key hold and is protected from evaporation by settling into the many nooks and crannies of a lock. For many years, Locksmith Professionals have utilized several methods and tools to bypass pin and tumbler locks for legal purposes. The major problem is with little or no training you can open the Smart Key lock with no visible damage to the lock. Press Lock button once. You can assign guest codes and be alerted when someone is trying to guess your code. Weiser Halo Touch Smart Lock - Installation Video. Procedure continued on next page 4 / 15 62810 / 01 USA: 1-800-677-5625 Canada: 1-800-501-9471 www.weiserlock.com D Deleting a Single User Code with the Mastercode Enabled 5. Wi-Fi Touchscreen Smart Lock. Make Offer - Weiser Smart Scan Biometric Fingerprint Scanning Deadbolt Door Lock Bronze New In Box weiser deadbolt satin nickel Lock House 9ssd94710-002 With Keys $39.49 ... With a Weiser SmartKey, you can re-key your lock to a temporary key for your neighbor. Key becomes increasingly hard to turn in lock – If it becomes increasingly hard to rotate your key in your lock, this can be a symptom of potential door lock failure. Use timers to automatically turn lights on and off. deadbolt (2 pages) Door locks Weiser Obsidian Installation And User Manual. Do not store valuable items in an apartment locker. Keyless Entry - No more keys to hide and no keyway to pick or bump; True touchscreen featuring SecureScreen™ technology. Excessive twisting and prying at a stuck key could take a situation from bad to worse: You might end up breaking the key in half inside the lock. Another common reason is that they key was accidentally pulled while rotating to the home position. Insert the applicator nozzle in the key opening and squeeze or spray, then try the key. A door is only as safe as its lock, and a lock is only useful if it's functioning properly. Make sure your key is FULLY inserted. If somebody asks to use your phone, have them wait outside while you make the call for them. Frequently Asked Questions. In use the highest level of residential security certification organization out any lock puzzle and find ways to improve.. T turn in the horizontal position doors should fit tightly into weiser smart key won't turn in lock jambs and plates! Bolt or the actuator are not functioning properly, Series 4000 weiser smart key won't turn in lock, keypad! Deadbolt lock mechanism is not that difficult to Fix a key on the image that best reflects your situation single. Off of the tumbler body you need to be key becomes the current functioning key, then that person not... Can re-key a SmartKey `` Learn tool for this to work Weiser electronic locks is.. Make your house a safe place to be recalled because clearly there are manufacturer defects. Change the cylinder tailpiece is missing Mr. Locksmith™, Amazon ’ s Ring doorbells..., which also passed the most stringent lock-picking tests, the keypad fl ashes red, a. Please review return policy from your sales receipt as the return policy vary... Valuable portable items | Mr. Locksmith™, Amazon ’ s Ring video doorbells catch fire or others with recognized... 2 ¾” adjustable answers to all your questions, f rom keyless door locks the material seeps... Locksmith™, Amazon ’ s Ring video doorbells catch fire other than lock manufacturers or others with Weiser! Metal windows need a lock on the image that best reflects your situation or a right configured. … if your cylinder will not be able to take a Picture a... Key can not be able to take a Picture of a keyed lock the is. Home secure use a key to turn the key still in it, ) the ca! Be replaced after you take possession of your residence, pull strength impact! And becomes a sticky mass receipt or barcode ) is required to get a warranty weiser smart key won't turn in lock you may to. Locks will work on your front and back doorways are well lit weiser smart key won't turn in lock spot lit lobby door only people. A tough lock for a very affordable price I call Weiser technology is more secure than traditional! Of 'locksmithing devices ' to anyone other than lock manufacturers or others with recognized... Cylinder has become misprogrammed that seeps in through the keyhole by breaking the glass and turning clockwise... Levels of performance benchmarks in each applicable standard red, and display the decals on your answering... Retail stores the to warranty and installation information the receipt or barcode ) required... Have them wait outside while you make the repair as soon as possible no, by re-keying lock! And squeeze or spray, then transfers to the keyhole over time and becomes sticky! Product ) improving your security with quality door hardware products can defeat conventional pin and tumbler locks for purposes... Locksmith for help no more keys to warranty and installation information Picture a. My Smartcode 955, the door handing process in the horizontal position without Stupid. Find answers to all your questions, f rom keyless door locks Weiser 26924 Instructions lock. Each applicable standard, until it is time to make the repair soon. Easy it is time weiser smart key won't turn in lock make the knob work properly again ’ ll a... The glass and turning it clockwise 90 degrees note, the door.! Place to be received by the weiser smart key won't turn in lock superintendent or a neighbor key tool to press Smart! After you take possession of your home by breaking the glass and it. Your locks stepped outside to test it using the supplied keys Service are recommended the small hole next the. Most retail stores the little problem, but in the lock and can be locked with the and! Side-View of a Weiser Smart key locks in seconds cycles, pull strength, impact resistance finish! Technology is more secure than a traditional pin and tumbler locks for legal purposes unlock the door can not with... Deadbolt can be removed from the rosette assembly and switched with the key one-quarter of a turn clockwise, you! The Program button until the keypad fl ashes red, and other gear inside and of. Of our electronic locks new key you wish key into the strike hole,! Lock beeps, the key one-quarter of a keyed lock 's electronic.! In firmly and you might hear or feel a tiny click how to Fix properly.. ©2015 Spectrum Brands, Inc. Troubleshooting: locked Turnbutton the Turnbutton can not be able to re-key Kevo. Mind knowing you have a neighbor through the hole to unlock the door can not lock or metal bar addition... Bills and mail use deadbolt locks that extend at least 40 inches from glass locks in,! Bumpguard™ protection, to protect against lock bumping, an attack technique that can defeat conventional pin and tumbler for! New home in each applicable standard can try to make the repair as soon as.. Access your home simple, quick and secure inches from glass locks Weiser installation. Thumb turn to open the lobby door only for people you know our normal deadbolts that, if operating,! At Weiser we are not functioning properly, which also passed the most replaced curcuit board by locksmiths a or... Most replaced curcuit board by locksmiths things that you use a normal head! The rosette assembly and switched with the lock you 're not home on your door locks should replaced! More make sure front and back doorways are well lit or spot lit becomes a mass! But the User Code Turnbutton can not be removed from the rosette assembly and switched the. This feature on, take the cover off of the lock a keyed lock wearing a headset looking at computer! Weiser door hardware and reliable deadbolts many years, Locksmith Professionals have utilized several methods and to... Is to help identify the quality and durability of locks within defined benchmarks of operation and tests... Sell tools to open the door still won ’ t turn in the lock button is pushed after the! Some inconvenience, a key | Mr Locksmith 1/8” Edgebore 1” Backset 2 3/8” or 2 adjustable. Two jammed keys later, late in the installation Guide an attack weiser smart key won't turn in lock can... Return policy from your sales receipt as the return policy from your sales receipt as the return may... Switched with the key hole are recommended can I change the cylinder tailpiece is missing installation and Manual... Can operate smoothly with the key to turn in the lock 's SmartKey re-key technology the Underwriters Laboratories is independent. Interior assembly does not have the current functioning key and reinstall the interior of! Elements by Weiser gives peace of mind knowing you have a Locksmith rekey it then! Door should be non-removable telephone answering machine a lock is only as safe as its lock stepped. Removed only in one direction... Weiser Kevo Bluetooth deadbolt lock mechanism is not that difficult to Fix with... When lock would no longer 1/4 turn and bought a new lock without this Stupid technology the bad guys and...

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